County of Los Alamos - File #: AGR0492-17

• File #: AGR0492-17
• Version: 1
• Type: General Services Agreement
• Status: Consent
• File created: 3/6/2017
• In control: County Council - Regular Session
• On agenda: 4/4/2017
• Title: Contract for General Services, Agreement No. AGR 17-939 with Tyler Technologies in the Amount of $726,261 dollars, plus Applicable Gross Receipts Tax, for Continued Software Subscription and Training on the EnerGov Software for Planning, Permitting, Code Enforcement and Licensing Management.
• Presenters: Paul Andrus
• Indexes (Council Goals): 2018 Council Goal – Quality Governance – Operational Excellence – Maintain Quality Essential Services and Supporting Infrastructure Including Updated Enterprise Software and Permitting

Title
Contract for General Services, Agreement No. AGR 17-939 with Tyler Technologies in the Amount of $726,261 dollars, plus Applicable Gross Receipts Tax, for Continued Software Subscription and Training on the EnerGov Software for Planning, Permitting, Code Enforcement and Licensing Management.
Recommended Action
I move that Council approve Contract for General Services, Agreement No. AGR 17-939 with Tyler Technologies in the Amount of $726,261, plus Applicable Gross Receipts Tax, for Continued Software Subscription and Training on the EnerGov Software for Planning, Permitting, Code Enforcement and Licensing Management.
County Manager's Recommendation
The County Manager recommends that Council approve this Contract for General Services as requested.
Body
The Los Alamos County Community Development Department (CDD) is responsible for the County's planning and zoning functions, building permits and inspections, code enforcement, affordable housing programs, business licenses and registrations, historic preservation, and updates to the County's Comprehensive Plan and Development Code.

CDD implemented the Tyler EnerGov Software as a Service (SAAS) product to support its planning, permitting, inspection, and business license processes in 2014 and has been fully operational on the product for about a year. The use of this software, along with internal process improvements, has contributed to more efficient permit review routing, better “real-time” status and performance reporting for building permits, development reviews, Business Licenses and Code Enforcement cases. Permit turn-around times for both residential and commercial permits have been reduced as a result, with continued expected improvements over the foreseeable future. The next primary functionality of the system will be the deployment of the Citizen Self Service Portal (CSS), formally Customer Access Portal, which will provide on-line permit application submission, inspection scheduling and status...