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File #: AGR1141-25a    Version: 1
Type: General Services Agreement Status: Business
File created: 7/16/2025 In control: Board of Public Utilities
On agenda: 8/20/2025 Final action: 8/20/2025
Title: Approval of Services Agreement No. AGR26-817 with Rep'd in the Amount Not to Exceed $552,000, plus Applicable Gross Receipts Tax, for the Purpose of Providing a Civic Engagement Software Platform that Powers the Digital Conversation Between Government Agencies and their Citizens for the Term of Fifteen Years
Presenters: Catherine D'Anna
Indexes (Council Goals): Quality Governance - Communication and Engagement, DPU FY26 - 3.0 Be a Customer Service Oriented Organization that is Approachable, Communicative, Efficient, and Transparent
Attachments: 1. A - AGR26-817_Rep'd, 2. B - Rep'd Presentation
Title

Approval of Services Agreement No. AGR26-817 with Rep'd in the Amount Not to Exceed $552,000, plus Applicable Gross Receipts Tax, for the Purpose of Providing a Civic Engagement Software Platform that Powers the Digital Conversation Between Government Agencies and their Citizens for the Term of Fifteen Years

Recommended Action

I move that the Board of Public Utilities recommend Services Agreement No. AGR26-817 with Barry Slater, Inc., DBA Rep'd, in the amount of $480,000 and a contingency in the amount of $72,000, for a total  of $552,000, plus applicable gross receipts tax, for a fully hosted software solution to enhance communications through a civic engagement platform featuring simple built-in video recording tools that powers the digital conversation between Los Alamos County and its citizens, and forward to Council for approval.

Utilities Manager's Recommendation

The Utilities Manager recommends that the Board approve the motion as presented.

Body

The Rep’d video engagement platform is a tool that will benefit the Department of Public Utilities and the general County through enhanced government transparency and community interaction. This platform allows users to:

1.  Record, edit, upload and share short video responses to citizen inquiries

2.  Maintain a dedicated video-first webpage with County branding embedded in the County website

3.  Enable positive user experiences across smartphones, tablets and computers.

Through this platform, community members can ask questions or submit concerns, prompting County users to quickly record video responses using built-in tools (such as on-screen transcripts) to then upload to the web from any location, device or browser.

County benefits:

1.  Citizen input is a managed driver. Citizen inquiries require County approval before appearing on website.

2.  Website visitor can upvote approved questions, indicating a measure of how hot a topic may be, giving the County the opportunity...

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