Title
Approval of AGR23-13 with Paymentus Corporation in the Amount of $900,000 plus Applicable Gross Receipts Tax for the Purpose of Credit Card and Electronic Bill Payment Services.
Recommended Action
I move that the Board of Public Utilities approve Services Agreement AGR23-13 with Paymentus Corporation in the amount of $900,000.00 plus applicable gross receipts tax and forward to Council for final approval.
Utilities Manager's Recommendation
The Utilities Manager recommends that the Board approve the motion as presented.
Body
DPU is seeking approval for AGR23-13 with Paymentus Corporation for credit card and electronic bill pay services. The county issued request for proposals (RFP) number 23-13 on June 2,2022 for electronic payment services. Upon evaluation of the proposals, it was determined that Paymentus provided the most cost-effective model, flexibility, and service for our requirements. The term of this contract will continue seven years, and will not exceed $900,000, plus applicable gross receipts tax, for the life of the contract.
For the past 8 years, Paymentus Corporation has provided these services to DPU customers successfully. AGR16-4289 expired at the end of December 2021 and AGR22-930, a one-year contract, was put in place to allow staff to solicit for proposals for these services without interrupting this popular service to customers. These services were planned into FY2023 budgets and will not create any significant impacts to budget, and we remain confident the service provides good value for the department and our customers in terms of payment ease and flexibility. AGR23-13 will replace AGR22-930 and electronic payment services will continue to be available to customers.
Additional background on DPU’s history with Paymentus Corporation, previously presented to the BPU, is repeated here for clarity and ease of reference: For years, the Utilities Department had a “convenience fee” model for accepting credit card payments for util...
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