Title
Atomic City Transit - ADA Paratransit
Body
James Barela will present a proposed change to the current policy.
During the Comprehensive Review by NMDOT, a recommendation to clarify the ADA paratransit suspension policy was noted. Stating the time over which the 15 percent no-show rate will be calculated. Page 14 of the policy.
•Current statement: Customers who are found to have a pattern or practice of abuse representing at least fifteen (15) percent of their total scheduled trips will be suspended from ACT Assist service for a period of two consecutive operating days.
Proposed revision: Customers who are found to have a pattern or practice of abuse representing at least fifteen (15) percent of their total scheduled trips within any thirty (30) day period will be suspended from ACT Assist service for a period of two consecutive operating days.
Recommended Motion
I move the Transportation Board approve the revision to the ADA Paratransit Suspension Policy as presented.
Attachments
A - Presentation - ADA Paratransit
B - Paratransit Policy and Procedures