Title
Results of the Voice of the Customer Survey
Body
Ms. Catherine Veschi of GreatBlue Research will present results and recommendations from the annual Voice of the Customer Survey which was conducted January 9 - 31, 2024. This was the third year that GreatBlue Research conducted the Voice of the Customer Survey for DPU and there were 575 complete responses. The final report gives a snapshot of participant demographics, an overview of responses, key study findings and recommendations in response to those findings.
Attachments
A - Los Alamos VOC Report of Findings 2024